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Your registration is valid as soon as the course has been paid.
The payment link you receive upon registration is active for 2 days.
If you haven't paid for the course yet or made a payment plan with the office, your registration will be cancelled and you lose your spot on the course.
If you grant us permission to send you emails, you will receive a newsletter 4 times a year concerning registration and other important information. You can unsubscribe from the mailing list anytime.
You can make safe payments on the Netbank, with payment cards or MobilePay. We use payment service by Paytrail.
The payment link you receive upon registration is active for 2 days.
You can also pay by card at the office.
First, register for a course and pay for it (either in full or a part of it) at the benefit supplier’s website or application. Send our office a screenshot or receipt of the payment.
You can pay with the following benefits: Eazybreak, Edenred, ePassi ja Smartum
Vouchers are accepted for all courses except for language and wine courses or Open University studies
First register for the course and then contact our office to make a payment plan.
First register and then ask for an invoice from our office. Additional 5€ is added as an billing surcharge.
You can cancel a course registration by e-mail toimisto@helao.fi.
Note that it is possible to change a level, if your course is too difficult or easy for you. The office must always be informed of such changes.
Can I get a refund?
If you cancel your course registration not later than 7 days before the course is due to start,
When will the course fees not be refunded?
The paid course fees will not be refunded if you
How do I cancel my registration for Open University studies?
See cancellation policy for Open University courses (in Finnish).
The Institute may have to cancel a course if the minimum of participants has not been reached. A course will be cancelled two working days at the latest before the course is due to start.
We will notify you of the cancellation by text message and/or email.
Can I get a refund?
Institute may be forced to discontinue contact teaching due to a force majeur.
We will notify you by text message and/or email.
If the Institute has to discontinue contact teaching, the course will continue as remote teaching. If remote teaching is not possible, the course will be reprogrammed to another occasion or terminated.
Can I get a refund?
If the course is terminated, the Institute will not refund the paid course fees, but instead, the student can use the paid course fee for another course.
You can cancel a course registration by email toimisto@helao.fi.
Can I get a refund?
If you cancel your course registration not later than 14 days before the course is due to start, the course fee paid on netbank, payment card or MobilePay will be refunded in full.
When will the course fees not be refunded?
The paid course fees will not be refunded if you
Contact the office for more information on courses 09 41 500 300, toimisto@helao.fi or at the office (Runeberginkatu 22-24). Study guidance will help you with issues concerning courses and studying.