INSTITUTE OF ADULT EDUCATION IN HELSINKI

Töölöntullinkatu 8, 00250 Helsinki | toimisto@helao.fi | (09) 41 500 300

Welcome to study at Institute of Adult Education in Helsinki, an Institute open for everyone! We organize over 1000 courses yearly. We offer languages, sports and dance, handicrafts, art, life-skills, communication, online courses and lots of Finnish courses for foreigners. For more information please visit our homepage: https://www.helao.fi/en/home/

ENROLMENT

Registration for autumn courses starts August 6 at 10 a.m. You can register in our office at Töölöntullinkatu 8, or online, www.helao.fi. It is not possible to register by phone or email. When registering online, you will be asked to give the number code of the course and your personal details, including the latter part of your Finnish social security number. If you do not have an existing Finnish social security number, you must register in the office.

You will receive a confirmation of the registration both on the display and by e-mail. If you do not have an e-mail address, print out the last page or write down the details. If you do not receive a confirmation e-mail even though you have given your e-mail address, there may have been a mistake in your e-mail address. Your registration is nevertheless valid.

COURSE PAYMENT

Tuition fees must be paid immediately after registering. If you cannot pay the course fee immediately, please contact the office (toimisto@helao.fi) to set a new due date. If your employer is paying for your course, a billing fee of 5 Euros will be charged. Please email the billing details as soon as you have registered to toimisto@helao.fi. Read more from here!

COURSE CANCELLATION

Course registration is binding. If you want to cancel a course, please contact the office without delay. Not paying a course fee does not count as cancellation.

1. If you cancel your participation at least 10 days before the course begins, 20 % of the course fee will be charged as a handling fee (maximum 50€).
2. Course fee will be charged in full, if you do not cancel a course and do not show up or if you cancel a course less than 10 days before it begins.
3. 20 % of the course fee will be charged as a handling fee, if you cannot continue a course due to illness. A doctor’s or nurse’s certificate is required.
4. Course fee will be returned in full, if a course is cancelled by the Institute.

Refund will be made according to our cancellation policy once you have sent us your IBAN account number. If you have not paid the course fee or cancelled your participation in a course, we will charge you according to our cancellation policy. Course fees are collectible. Course fee paid by culture and sports vouchers cannot be returned but you can use the sum specified in the cancellation terms for another course.

STARTING A COURSE

• The Institute does not send separate confirmations before the course starts.
• Lessons are not held on public holidays.
• Lessons are held on the Institute´s premises unless the group has been told that they will meet in a different location.
• The classroom can be seen on the TV monitor in the lobby on the ground floor. Students are advised to check the monitor each time they come to class because changes in room assignment are possible.
• To facilitate room allocation, students with physical handicaps are requested to contact the caretaker.
• Students may request a certificate of attendance from the Institute’s office when the course has ended. The fee for this certificate is € 5 per paper. If the course has ended more than a year ago the fee is € 10.
• The Institute does not purchase insurance on behalf of the students.
• The Institute does not provide locked or guarded areas for clothing or property.
• There are no free parking places for students at the Institute.

LANGUAGE OF INSTRUCTION AND COURSE COUNSELLING

In general, the language of instruction is Finnish. In many courses the teacher is also able to instruct in English or some other language. Please contact the head teacher to find out the main language of instruction.

Course counselling is provided by head teachers responsible for specific areas of study. Check from our web page when the head teacher for your area of interest is available for consultation.

CERTIFICATES

Students may request a certificate of attendance from the Institute’s office. The fee for this certificate is € 5 per paper. (If the course has ended more than a year before a certificate is requested, the fee is € 10). Certificates will be sent to students by post.

Proficiency level grades are given at the end of the course to those students whose course has been accepted by the Employment and Economic Development office as self-motivated study that is part of their integration programme. Other students can receive a certificate of participation. The certificates can be ordered from the office and they cost 5 euro.

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OFFICE OPENING HOURS

SPRING 2018

2.–5.1. Tue-Thu 10-16, Fri 10-15
8.1.–16.2. Mon-Thu 10–17.30, Fri 10–15
19.2.–23.2. Mon-Fri 10–15
26.2.–25.5. Mon-Tue 10–17.30, Wed-Thu 10–16, Fri 10–15
28.5.–13.6. Mon-Fri 10–13

Closed:  29.3.–2.4., 20.4., 27.4., 30.4. and 10-11.5.